Email Profiles
Configure SMTP/email sending profiles for different purposes
Orders & Transactions
Active SendGridDefault for order confirmations, shipping updates, receipts
Email
orders@grassdirect.co.za
SMTP Host
smtp.sendgrid.net
Port / Security
587 / TLS
Emails Sent
1,847
Marketing & Campaigns
Active MailgunUsed for bulk marketing campaigns, newsletters
Email
hello@grassdirect.co.za
SMTP Host
smtp.mailgun.org
Port / Security
587 / TLS
Emails Sent
4,280
Support & Replies
Active Gmail SMTPCustomer support replies and contact form responses
Email
support@grassdirect.co.za
SMTP Host
smtp.gmail.com
Port / Security
465 / SSL
Emails Sent
342
System Notifications
Inactive SendGridAdmin alerts, low stock warnings, system errors
Email
system@grassdirect.co.za
SMTP Host
smtp.sendgrid.net
Port / Security
587 / TLS
Emails Sent
128
Tips
- • Use different profiles for transactional vs marketing emails to maintain deliverability
- • Consider using SendGrid or Mailgun for bulk sending (higher limits, better analytics)
- • Always test your SMTP connection after making changes
- • Set up SPF and DKIM records for best deliverability